Shipping & Delivery Policy – sathorn-garden.com

At Sathorn Garden, we are committed to providing fast and reliable shipping across the United States.

Where Do We Deliver?

We currently ship across the United States only.

Shipping Cost

We offer Free Standard Shipping on all orders.

Delivery Details

Handling Time: 1 business day (Monday–Friday)
Transit Time: 1–3 business days (Monday–Friday)
Order Cut-off Time: 11:00 PM EST (UTC -5)

Multiple Shipping Addresses

We do not support multiple shipping addresses within a single order. For deliveries to multiple locations, please place separate orders.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number. Please allow up to 48 hours for tracking information to update.

If your order has not arrived within 20 days, please contact us with your name and order number.

Returns & Exchanges

We accept returns within 90 days of delivery, provided items are unused and in their original condition.

If your item arrives damaged, please contact us with your order number and a photo of the item. We will work to resolve the issue as quickly as possible.